This online course will enable learners to develop the necessary communication skills to manage funeral directing services to specific needs and requirements.
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Level5
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Credits15
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Cost$708 NZ Domestic
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EFTS0.125
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Delivery typeOnline only
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Teaching weeks 16 weeks
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Workload Approximately 10 hours per week
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Prerequisites Check entry and other requirements under the qualification you are studying
Students who successfully complete this course will be able to:
- Describe the strategies and skills that enhance interpersonal communications when funeral directing
- Describe conflict resolution strategies and a rationale for their use in professional funeral directing practice.
- Communicate effectively with bereaved families, whānau and peripheral service providers to meet their wishes, needs and cultural expectations.
For more information, watch the course introduction video below.
Assessment
100% internal assessment
Textbooks
No textbooks are required for this course
Computer and internet requirements
To complete this course you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments. If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.
Learn more about our online learning and study tools.
How to enrol
Before enrolling in this course you need to:
- choose the qualification you will study the course under
- check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.
Work towards
You can do this course as part of these qualifications:
Diploma
Course availability over the next 12 months
Dec
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2025
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