This online course will enable you to participate in a digital environment.
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Level3
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Credits10
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EFTS0.0833
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Teaching weeks 16 weeks
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Workload Approximately 7 hours per week
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Prerequisites Check entry and other requirements under the qualification you are studying
Learners who successfully complete this online course will be able to:
- Create, combine, share and store logically work/study-related documents using word processing skills
- Communicate with people/organisations using digital communications technologies
- Apply search skills to find information online
- Troubleshoot, fix, or escalate a range of common hardware and software problems
What you will learn
In this course, you will learn about:
- How computer systems work
- How to set up a personal workstation
- Creating and formatting word-processing documents
- Using digital communications tools, such as email, Voice over Internet Protocol (VoIP), social media, websites, blogs, wikis, and forums
- How the internet works
- Researching information on the internet
- Troubleshooting hardware and software problems
- Maintaining a personal computer system
Assessment
100% internal assessment
Textbooks
No textbooks are required for this course
Computer and internet requirements
The programme is specifically designed for a Windows / Microsoft environment. You will not be able to complete this qualification using a tablet, Chromebook, or Apple Mac computer.
This programme is delivered online. To complete this programme you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments.
If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.
Learn more about our online learning and study tools.
Work towards
Course availability over the next 12 months
2025
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