Quality Management

71332

This course will help you to gain understanding of how organisations embed quality into organisational practices, and transform the quality of their products and services to satisfy customer needs and expectations.  

  •  
    Level
    7
  •  
    Credits
    20
  •  
    Cost
    $840 NZ Domestic
    $2,611 NZ International
  •  
    EFTS
    0.1667
  • Delivery type
    Online only
  • Teaching weeks 16 weeks
  • Workload Approximately 13 hours per week
  •  
    Prerequisites

    If you need to discuss prerequisites for this course
    contact us

For more information watch the course introduction video below.

What you will learn

In this online course you will learn about quality management and how to apply it in an organisation. This includes:

  • defining quality
  • determining its cost
  • Total Quality Management (TQM) and Kaizen
  • quality strategies
  • standards and culture.

When you complete this course you will be able to:

  • evaluate the organisational culture and change required as a precondition for the introduction of quality management
  • identify the appropriate strategies to develop quality management in manufacturing, processing and service industries, including commerce
  • design, develop and implement quality systems to suit specific organisations.

Entry requirements

Before you enrol in this course, we recommend you have an understanding of operations management.

Assessment

This course is 100% internally assessed.

Computer and internet requirements

To complete this course you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments. If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.

How to enrol

Before enrolling in this course you need to:

  • choose the qualification you will study the course under
  • check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.

Work towards

You can do this course as part of these qualifications:

Certificate of Proficiency
Bachelor's Degree
Graduate Certificate
Graduate Diploma

Course availability over the next 12 months

Dec
2025
Jan

January enrolment dates

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Course starts -
Course ends -
31 Dec 2024
13 Jan 2025
4 May 2025
Feb

February enrolment dates

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28 Jan 2025
10 Feb 2025
1 Jun 2025
Mar

March enrolment dates

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25 Feb 2025
10 Mar 2025
29 Jun 2025
Apr

April enrolment dates

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Course starts -
Course ends -
25 Mar 2025
7 Apr 2025
27 Jul 2025
May

May enrolment dates

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22 Apr 2025
5 May 2025
24 Aug 2025
Jun

June enrolment dates

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20 May 2025
2 Jun 2025
21 Sep 2025
Jul

July enrolment dates

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Course starts -
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24 Jun 2025
7 Jul 2025
26 Oct 2025
Aug

August enrolment dates

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Course starts -
Course ends -
22 Jul 2025
4 Aug 2025
23 Nov 2025
Sep

September enrolment dates

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Course starts -
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19 Aug 2025
1 Sep 2025
21 Dec 2025
Oct

October enrolment dates

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Course starts -
Course ends -
23 Sep 2025
6 Oct 2025
25 Jan 2026
Nov

November enrolment dates

Enrol by -
Course starts -
Course ends -
21 Oct 2025
3 Nov 2025
22 Feb 2026
  •  
    Level
    7
  •  
    Credits
    20
  •  
    Cost
    $840 NZ Domestic
    $2,611 NZ International
  •  
    EFTS
    0.1667
  • Delivery type
    Online only
  • Teaching weeks 16 weeks
  • Workload Approximately 13 hours per week
  •  
    Prerequisites

    If you need to discuss prerequisites for this course
    contact us