If you are having trouble logging in from outside of New Zealand check the information on this page.
If you are studying from overseas, and are not in the countries listed below, you need to contact our Service Desk to request access the Open Polytechnic network:
- Australia
- Canada
- United Kingdom
- United States of America.
MFA and studying overseas
If you are travelling overseas and use your phone for Multi-Factor Authentication (MFA) please be aware that your network provider may charge you to receive texts or phone calls while abroad.
To avoid this, you can download the free Microsoft Authenticator app for MFA and set it up to allow you to authenticate your account. The app does not require a data/wifi connection to work, so you won’t incur roaming fees when you use it.
How to set up and use the Microsoft authenticator app
Need help?
If you are studying from a country other than those listed above, or a are having problems logging in from outside of New Zealand, please email our Service Desk for help and include your student ID number.